Ostrava office

Out-of-Prague offices of CNB departments, specifically the Ostrava Branch of the Cash Department and the Ostrava Distribution Inspection Unit of the Retail Distribution On-Site Supervision Division and the Ostrava Payment Services and Currency Exchange Inspection Unit of the Payment Services and Currency Exchange Supervision Division, which carry on selected supervisory activities of the Financial Market Supervision Department II, are located at the Ostrava regional office.

The Ostrava Branch and both units are located in the CNB building in Ostrava at the following address:

Nádražní 4
702 00 Ostrava

Tel.:
operator: 596 151 111
direct calls: 596 151 xxx (xxx = extension)
Fax: 596 151 498

Postal address:
Na Příkopě 28
115 03 Praha 1
tel.: 224 411 111
fax.: 224 412 404

Ostrava Branch of the Cash Department

Office hours

Teller service (for CNB clients and the public):
Monday – Friday: 7.30 a.m. – 11.30 a.m. and 12.30 p.m. – 2.00 p.m.

Opening hours:
Monday – Friday: 7.30 a.m. – 2.00 p.m.

Responsible for

  • managing money reserves
  • performing cash services
  • selling commemorative coins and numismatic material to the CNB’s contractual partners
  • providing compensation for damaged banknotes and coins and exchanging invalid and worn out banknotes and coins
  • executing payments
  • maintaining accounts of the state budget and other clients, including state financial assets and liabilities accounts, including cash operations on those accounts
  • receiving submissions from natural persons

Ostrava Distribution Inspection Unit of the Retail Distribution On-Site Supervision Division

Responsible for

  • performing on-site supervision of investment intermediaries and their tied agents, insurance intermediaries, accredited persons, independent consumer credit intermediaries and their tied agents and foreign intermediaries of consumer credit for house purchase
  • imposing obligations in ex-officio proceedings in the form of on-site orders during inspections in the areas of insurance intermediation activities and compliance with the duties arising from the Consumer Credit Act in defined areas of competence
  • conducting statistical surveys in the non-financial sector of the economy

Ostrava Payment Services and Currency Exchange Inspection Unit of the Payment Services and Currency Exchange Supervision Division

Responsible for

  • performing on-site supervision of electronic money institutions, foreign electronic money institutions operating in the Czech Republic through a branch, small-scale electronic money issuers, payment institutions, foreign payment institutions operating in the Czech Republic through a branch and small-scale payment service providers unless they are investment firms, and bureaux-de-change
  • imposing obligations in ex-officio proceedings in the form of on-site orders during inspections of bureaux-de-change