702 00 Ostrava
operator: 596 151 111
direct calls: 596 151 xxx (xxx = extension)
Fax: 596 151 498
Teller service (for CNB clients and for the public):
Monday - Friday: 7.30 a.m. - 11.30 a.m. and 12.30 p.m. - 2.00 p.m.
Monday - Friday: 7.30 a.m. - 2.00 p.m.
Responsible, in its defined areas of competence, for
- managing money reserves
- executing payments
- maintaining accounts of the state budget and other clients
- receiving submissions from natural persons
- selling commemorative coins and numismatic material to the CNB’s contractual partners
- providing compensation for damaged banknotes and coins and exchanging invalid and worn out banknotes and coins
Together with the organisational units of the CNB’s headquarters, it is also a contact point for state and local authorities, legal entities and natural persons that have registered offices or residence addresses in the Olomouc and Moravia-Silesia regions in their dealings with the CNB in the areas of competence of the CNB as defined in the relevant legal rules.